Alarm Response – Genetec Security Center
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      Genetec Alarm Response Installation Checklist

      Installing the part and configuring Genetec to work with the Cobalt Alarm Response integration

      1. Part Number

      Install the part GSC-1SDK-COBALT-AR into customer's Genetec Security Center.

      2. Web SDK Activation

      Activate the "Web SDK" using the Config Tool.

      1. Open the "System" task
      2. Choose the "Roles" tab
      3. If the "Web-based SDK" shows on the left side, then you already have the Web SDK installed. You may need to configure it more later.
        1. In the "Properties" tab, find any details you need about the Port, the Base URI, and SSL that Cobalt will need in the form later.
      4. If the Web-based SDK does not show up, you need to add the role:
        1. Click "Add an entity" in the bottom left corner
        2. Select "Web-based SDK"
        3. Fill out the information, leaving things as the default if you're not sure

      3. Add the Cobalt User

        1. Log in to the Genetec Config Tool as an administrator.
        2. Click on the "User management" taskScreen Shot 2022-07-13 at 2.40.11 PM
        3. Click on "Add an entity" Screen Shot 2022-07-13 at 2.40.28 PM
        4. Choose "User"
        5. Set the Username to be cobaltrobotics
        6. Set the first name as "Cobalt" and the last name as "Robotics"
        7. Use a password manager like BitWarden to generate a secure password
          1. Cobalt's preference is that the password be at least 16 characters long and include numbers and letters
        8. Send the cobaltrobotics user's password to Cobalt Robotics via your organization's preferred secure method. (Cobalt's preferred method of sending passwords is via BitWarden, but we will defer to the customer's preference.)
        9. Provide the user at least the following permissions:

          1. Application privileges => Web Client
          2. Application privileges => Log on using the SDK
          3. Administrative privileges => Physical entities => View door properties
          4. Administrative privileges => Alarm management => View alarm properties
          5. Administrative privileges => Alarm management => View alarm properties => Modify alarm properties
          1. Administrative privileges => Alarm management => View alarm properties => Modify alarm properties => Add alarms
          1. Administrative privileges => System management => View system general settings => Modify custom events
          2. Task privileges => Alarm management (including all sub-permissions)
          3. Action privileges => Alarms (including all sub-permissions)
          4. Users => Play a sound
          5. Users => Send a message
          6. Users => Send an email

        4. Add "Custom Events" -- These are required for Cobalt to notify the customer about a robot's activity.

        1. Log in to the Genetec Config Tool as an administrator
        2. Go to "System" -> "General Settings"
          1. Screen Shot 2022-07-13 at 2.40.43 PM
        3. Select "Events" from the left sidebar
          Screen Shot 2022-07-13 at 2.41.03 PM
        4. Ensure the "Custom events" tab is selected, and click the "plus" icon at the bottom of the page
          Screen Shot 2022-07-13 at 2.41.22 PM
        5. Add a new Custom Event
          1. You should use "Custom Entity" as the "Entity type"
          2. You can use any "Value" you want, as you will be providing Cobalt with these values
            Screen Shot 2022-07-13 at 2.41.38 PM
        6. Create the following Custom Events:
       
      Name Value
      Cobalt robot dispatched to alarm * Fill this in from the value you chose, and send to Cobalt
      Cobalt received alarm * Fill this in from the value you chose, and send to Cobalt
      Cobalt robot arrived at alarm * Fill this in from the value you chose, and send to Cobalt
      Cobalt robot ESCALATED alarm * Fill this in from the value you chose, and send to Cobalt
      Cobalt robot acknowledged alarm * Fill this in from the value you chose, and send to Cobalt
      Cobalt robot paused * Fill this in from the value you chose, and send to Cobalt

      5. Configure a Cobalt Alarm

      In order to escalate Cobalt events into your Genetec Security Desk, we need an alarm that our robot can trigger.

      • Create a new alarm called "Cobalt Alarm".
      • Ensure the alarm has a "Logical ID". Record this ID for when you submit the installation form to Cobalt.
      • Now that the alarm is created. Click on the alarm, go to Identity and then to the Relationships box. Expand Cobalt Alarm, click on Recipients and then click the green plus.
      • Select the user or user group used for the site that wants to observe the alarms and then hit select.
      • Click Apply in the bottom right and you are done.