Patrols, Audits, and Events

How patrols work and what is the robot looking for

During deployment of the Cobalt robot to a site, the Cobalt technician will set the parameters for what the robot should look for, and the hours of activity.

The robot will look for anomalies as one of two types of audits:

  1. Check: an audit type that instructs the robot to investigate the point for the specific pass criteria at that site, or

  2. Policy: an audit type that instructs the robot to investigate all points and events for violations of that policy.

For example, an Interior Door Closed Check would be applied to a point on a patrol for the robot to check whether the door at that point is closed. While with a Walkway Obstruction Policy, the robot will check for a walkway obstructed so it can no longer pass at all patrol points and checks.

The tables below document the standard audits that Cobalt can apply to customer sites, depending on what they require. The pass criteria is the standard by which Cobalt judges whether the audit passes (i.e., nothing to report) or fails (i.e., Cobalt reports it to the customer).

Checks:

Category Standard Audits Pass Criteria
Facilities

AED Check

The AED is present.
Facilities Blinds Closed Check Blinds are fully closed.
Facilities Blinds Open Check Blinds are fully open.
Facilities Exit Sign Check Exit sign light is illuminated.
Facilities Fire Extinguisher Check The fire extinguisher is present.
Facilities First Aid Cabinet Check The first aid cabinet is closed.
Facilities Floor Mat Check Floor mat is free of spills, stains, smudges, has no debris or trash
Facilities Furniture Check Furniture is present and does not obstruct pathway.
Facilities Leak or Spill Check No leaks or spills are identified.
Facilities Lighting Check All lighting fixtures are illuminating.
Facilities Office Supplies Check Supplies are present.
Facilities Posted Signage Check Posted signs are present within a billboard or cork board.
Facilities

PPE Supplies Check

Masks and gloves are present, all supplies are in bins, and with all holders containing >= 1 item.
Facilities Soap Check Bottles are present and are > 1/4 full.
Facilities Standard Cleaning Supplies Check One bottle of hand sanitizer and one box of wipes are present.
Facilities Trashcan Check Trash is contained within trashcan and no trash is on the floor by trashcan.
Facilities Walkway Obstruction Check Path as seen from checkpoint is free of obstacles, debris, trash, or miscellaneous items.
Security Access Control Interior Door Closed Check Access control interior door is closed.
Security Access Control Interior Door Open Check Access control interior door is open >= 90 degrees.
Security Alarm Robot successfully navigates to desired check point.
Security Badge Reader Check Pass if badge reader is illuminated in Red. Fail if not illuminated or displaying any color other than Red.
Security Clean Desk Check Desks are free of any non-computer items.
Security Clean Whiteboard Check Whiteboard is free of any markings.
Security Exterior Door Closed Check Exterior door is closed.
Security Exterior Door Open Check Exterior door is open >= 90 degrees.
Security Interior Door Closed Check Interior door is closed.
Security Interior Door Open Check Interior door is open >= 90 degrees.
Security Lock Check Padlock and lock strap are secured and undamaged.
Security Window Closed Check Windows are closed.
Security Window Open Check Windows are open.

Policies:

Category Standard Audits Pass Criteria
Facilities Air Quality Policy Air quality mapped.
Facilities Air Temperature Policy Temperature mapped.
Facilities Leak or Spill Policy

No leaks or spills identified.

Continuous checking for leaks or spills is very resource intensive, so instead we can check for leaks/spills at leak/spill checkpoints, or any other audit point.

Facilities Walkway Obstruction Policy Pass if robot can traverse walkway; fail if robot is prohibited from traversing walkway.
Facilities WiFi Signal Strength Policy Wifi signal strength mapped.
Personnel Badge into Robot Policy Individual badged into the robot.
Personnel Person On-Site Personnel detected on-site during business hours.
Security Audio Anomaly Policy Fail if sound detected above 90 db, or above 45 db and fits sound profile.

The customer also decides how they want each audit failure to be escalated to their attention, which is typically done in a combination of four ways:

  1. Escalate via the SOC app: the audit event is sent to the customer dashboard for their personnel to review and take action 
  2. Escalate via the Daily Security / Facilities Report: for unurgent checks, the audit event is included in the Daily Security Report or Daily Facilities Report, as appropriate, for the customer to review and action
  3. Escalate via Email: if desired, the customer will receive an email from a Cobalt specialist alerting them to the audit. This is typically for non-urgent audit failures.
  4. Escalate via Phone Tree: for items the customer wants to know about immediately, the Cobalt specialists will call customer personnel according to the phone tree for that site.