Patrols, Audits, and Events

How patrols work and what is the robot looking for

During deployment of the Cobalt services to a site, the Cobalt technician will set the parameters for what the robot should look for, and the hours of activity.

The robot will look for anomalies as one of two types of audits:

  1. Check: an audit type that instructs the robot to investigate the point for the specific pass criteria at that site, or

  2. Policy: an audit type that is monitored for violations at all times that Cobalt services are scheduled for (not specific to certain locations within the facility).

For example, an Interior Door Closed Check would be applied to a point on a patrol for the robot to check whether the door at that point is closed. While with a Person Onsite Policy, the robot will check for any person detected during its monitoring hours.

The tables below document the standard audits that Cobalt can apply to customer sites, depending on what they require. The pass criteria is the standard by which Cobalt judges whether the audit passes (i.e., nothing to report) or fails (i.e., Cobalt reports it to the customer).


Category Standard Audits Pass Criteria

AED Check

The AED is present.
Facilities Exit Sign Check Exit sign light is illuminated.
Facilities Fire Extinguisher Check The fire extinguisher is present.
Facilities First Aid Cabinet Check The first aid cabinet is closed.
Facilities Furniture Check Furniture is present and does not obstruct pathway.
Facilities Leak or Spill Check No leaks or spills are identified.
Facilities Lighting Check All lighting fixtures are illuminating.
Facilities Office Supplies Check Supplies are present.
Facilities Posted Signage Check Posted signs are present within a billboard or cork board.
Facilities Trashcan Check Trash is contained within trashcan and no trash is on the floor by trashcan.
Facilities Walkway Obstruction Check Path as seen from checkpoint is free of obstacles, debris, trash, or miscellaneous items.
Security Interior Door Closed Check Access control interior door is closed.
Security Interior Door Open Check Access control interior door is open >= 90 degrees.
Security Alarm Robot successfully navigates to desired check point.
Security Badge Reader Check Pass if badge reader is illuminated in Red. Fail if not illuminated or displaying any color other than Red.
Security Clean Desk Check Desks are free of any non-computer items.
Security Clean Whiteboard Check Whiteboard is free of any markings.
Security Exterior Door Closed Check Exterior door is closed.
Security Exterior Door Open Check Exterior door is open >= 90 degrees.
Facilities Inventory Check Inventory is present
Facilities Device Check Device is powered off
Security Window Closed Check Windows are closed.
Security Window Open Check Windows are open.


Category Standard Audits Pass Criteria
Personnel Badge into Robot Policy Individual badged into the robot.
Personnel Person Onsite After Hours Person is not detected after business hours
Personnel Person Onsite During Business Hours Person is not detected during business hours
Personnel Person On-Site Personnel not detected on-site
Personnel Suspicious or Threatening Person Fails if person is detected stealing, threatening others, or attempting to hide their identity (by clothing or any other methods)
Personnel Tailgate Detected Number of people crossing the threshold is equal to the number of people that badged in to do so
Security Gun Detected No firearm is detected
Security Services Interrupted Robot or OMNI services are fully functional
Security Audio Anomaly Policy Fail if sound detected above 90 db, or above 45 db and fits sound profile.

The customer also decides how they want each audit failure to be escalated to their attention, which is typically done in a combination of four ways:

  1. Annotate, and included in the DSR and investigator (Dashboard): Event is noted in the daily reports and also in the investigator section in the Dashboard.
  2. Escalate via the SOC app: Event is noted AND sent to the customer dashboard for their personnel to review and take action. 
  3. Escalate via Email: if desired, the customer will receive an email from a Cobalt specialist alerting them to the audit. This is typically for non-urgent audit failures.
  4. Escalate via Phone Tree: for items the customer wants to know about immediately, the Cobalt specialists will call customer personnel according to the phone tree for that site.