Automated Camera Monitoring
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      Automated Camera Monitoring — Integrator Setup: Genetec

      Here's how to set up Genetec Security Center to work with Cobalt's Automated Camera Monitoring service

      1. Check "Number of RTSP Streams"

      Look at your license and verify that the Number of RTSP streams option in your Security Center license is greater than zero.

      2. Add the Media Gateway role

      If the Media Gateway role has not already been added, add it now.

      3. Turn on RTSP for the Media Gateway

      4. User Configuration

      4(a) Add Cobalt Robotics users

      Cobalt needs multiple user accounts to perform its work:

      • (optional but preferable) Admin account
      • Account with video feed access (which should be used for the RTSP user below)

      4(b) Add the Cobalt Robotics user to the RTSP user list

      • Also enable User Authentication. If you do not enable authentication, you may expose camera feeds publicly.
      • Add the Cobalt Robotics user to have RTSP access
        • If this user does not already exist, create it now.
      • Ensure the Cobalt Robotics user has permission to view video. It should have at least the "View live video" permission.
      • Create a password and share that password securely with Cobalt (via a password manager or other secure method)
        • Do not use the same password for the user account as the password for the RTSP access.
        • For the RTSP password, please use only letters, numbers, and the # symbol, and make the password between 20 and 30 characters long.

      5. Ensure Cobalt can access the RTSP port

      Allow hub6.cobaltrobotics.com and hub7.cobaltrobotics.com inbound access to your RTSP port. If your firewall can't allow domains, you can use the following IP addresses instead: 52.36.249.200 and 13.57.67.172

      For example, if your RTSP port is 654, then you must grant inbound access from both hub6.cobaltrobotics.com and hub7.cobaltrobotics.com to port 654.

      6. Send the networking details to Cobalt

      From the Media Gateway video role, take a screenshot of this Properties page and send it to Cobalt. This includes the networking information necessary for Cobalt to access the camera feeds.

      7. Send the camera GUIDs to Cobalt

      You can find the camera URIs by holding the CTRL+Shift keys and double clicking the camera icon to copy the camera URI and then paste it into Notepad. Cobalt will need this value for every camera.

      Here are the specific steps to get each camera GUID:

      1. Open Config Tool
      2. Navigate to the Video task
      3. Select the "Roles and units" tab
      4. Expand the Archiver list
      5. Expand the unit of interest
      6. Select the camera of interest
      7. Select the "Identity" pane
      8. Hold down both the CTRL key and the SHIFT key
      9. While holding the CTRL and SHIFT keys, double click the camera icon as shown in the following screenshot
      10. This copied the GUID to the clipboard
      11. Paste the GUID into Notepad along with the list of other GUIDs you have copied

      Security Note: You can send these GUIDs to Cobalt over email, as they are not secrets. However, you should not send the user's password directly over email.